Our journey began in 1984 when V A Yousuf, a qualified and experienced Mechanical Engineer from the Valiyaveetil family in Kochi, started Bismi Gas Agencies. We diversified into Ferrule and C & F of home appliances around 1998. Our foray into Home Appliances retail started in 2003 with our expansive showroom near Kaloor International Stadium. We have evolved into the most trusted customer & service-oriented home appliances retail chain in Kerala with 7 showrooms successfully spread across the state.
We deal with renowned brands like- LG, Samsung, Sony, Sharp, Voltas, Whirlpool, Kenwood, IFB, Godrej, Philips etc. Our extensive range of products include Televisions, Washing Machines, Dryers, Refrigerators, Water Purifiers, Air conditioners, Kitchen Appliances, Crockeries, and other Consumer Electronics. Our showrooms are customer-friendly and we take complete care of all environmental factors as well as a part of our commitment to be sustainable.
Customer’s trust is our backbone. Through our journey since 1984, we have and continue to value every customer who walks into our showroom. We continue to expand our product range according to our customer demands. Service and support have been our primary priority from day one. That our customers prefer to come back to us every time they plan to purchase home appliances is proof for their trust and service satisfaction. We also strive to offer the best exchange and purchase rates to our customers in an effort to make their dreams come true.
At Bismi, we take our customer service very seriously. Every support call is highly valued and we make sure that each complaint or service request is completed ensuring customer satisfaction. We follow up every service call until we hear from the customer that the issue is resolved. We continuously strive to improving our support experience, increasing customer delight.
